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Australia's original phone chat line

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Billing by Telads Australia Pty Ltd - ABN: 97008002515
Lvl 20. 644 Chapel Street, South Yarra 3141 VICTORIA

Privacy Policy

Telads Australia Pty Ltd complies with the Privacy Act 1988 in respect of personal information and will not use or disclose any personal information received from the User or its clients except as is necessary for the purposes of providing its services. While Telads Australia Pty Ltd takes reasonable precautions to prevent unauthorised access to or use of personal information and confidential information, the use of electronic communications and electronic data storage system means that there remains a possibility that such information may be accessed by unauthorised persons.

Refund Policy

Hot Gozzip Chat does not provide refunds for memberships purchased in error or if you change your mind, so please choose carefully. Please remember your membership number. Any refund will be at the discretion of our support department and is pursuant to the Competition and Consumer Act 2010 (the “Act”) namely, if the goods you purchased: 1 Are not of merchantable quality; 2 Are not fit for its purpose; 3 Do not match the sample as outlined on the web site. Subject to the Act non-returnable Items include, Digital content. In order for a refund to be considered You must provide us with proof of the incorrect supplied goods. And provide the Tax Invoice provided during the online transaction with suitable ID that identifies you as the purchaser; and Details of the fault or issue with the product provided. Any Credit Card funds refunded back to the customer’s account will be made by our support department, contact 02 9923 4700 during business hours. Should any refund be required, the refund may take up to 7 business days to occur. We reserve the right to charge an administration fee to cover reasonable costs in respect of your cancelled order.